{"id":8372,"date":"2021-03-04T10:52:01","date_gmt":"2021-03-04T09:52:01","guid":{"rendered":"https:\/\/www.eset-empresas.es\/producto\/support-package-8-hour-support-bag\/"},"modified":"2026-10-19T12:23:05","modified_gmt":"2026-10-19T10:23:05","slug":"support-pack-bag-of-8-hours-of-support","status":"publish","type":"product","link":"https:\/\/www.eset-empresas.es\/en\/products\/support-pack-bag-of-8-hours-of-support\/","title":{"rendered":"Support Pack: BAG OF 8 HOURS OF SUPPORT"},"content":{"rendered":"<p>Recommended service for:<\/p>\n<ul>\n<li>Product training for your system administration department (CISOs, CTOs&#8230;)<\/li>\n<li>Administration console updates<\/li>\n<li>Support for agent and security client updates on devices<\/li>\n<li>Creation, review, and configuration of custom tasks and policies for your organization<\/li>\n<li>Product installation on devices (Workstations and Servers)<\/li>\n<li>Support in case of infections<\/li>\n<\/ul>\n<p><span style=\"color: #ff0000;\">*<\/span> To have this support provided on-site, it is necessary to also purchase the <a href=\"https:\/\/www.eset-empresas.es\/en\/products\/mileage-of-displacement\/\">travel service:<\/a><\/p>\n<a class=\"nectar-button n-sc-button medium accent-color regular-button\"  href=\"\/producto\/kilometraje\/\" data-color-override=\"false\" data-hover-color-override=\"false\" data-hover-text-color-override=\"#fff\"><span>Purchase Displacement Service<\/span><\/a>\n","protected":false},"excerpt":{"rendered":"<p>8-hour technical support service package for remote or on-site assistance.<br \/>\nValidity of the package once purchased: 1 year.<br \/>\nThe hour bundle can be used in increments over time; the minimum consumption for responding to emails or establishing TeamViewer connections is 15 minutes.<\/p>\n","protected":false},"featured_media":8685,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"ESET Support Pack: 8 Hours of Remote or On-Site Assistance","_seopress_titles_desc":"Get a one-year package of 8 hours for technical support, training, and configuration. 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