Support Pack: BAG OF 8 HOURS OF SUPPORT

496,00€ (VAT not included)

8-hour technical support service package for remote or on-site assistance.
Validity of the package once purchased: 1 year.
The hour bundle can be used in increments over time; the minimum consumption for responding to emails or establishing TeamViewer connections is 15 minutes.

Category:

Description

Recommended service for:

  • Product training for your system administration department (CISOs, CTOs…)
  • Administration console updates
  • Support for agent and security client updates on devices
  • Creation, review, and configuration of custom tasks and policies for your organization
  • Product installation on devices (Workstations and Servers)
  • Support in case of infections

* To have this support provided on-site, it is necessary to also purchase the travel service:

Purchase Displacement Service